WEBSITE ASSISTANT
An assistant that answers from your own facts
It answers your customers on your website, day and night, from your menu, hours and FAQ, and hands everything else to you. You watch it answer 20 of your real questions before billing starts.
$130a month
Last updated
- Your menu
- Your hours
- Your FAQ
- Day and night
- Hands off to you
- Every conversation logged
- One line to install
AT A GLANCE
The numbers on the assistant
- $130a month
- 20of your real questions answered before billing
- 7days to live after you send your facts
- 1business day to fix any wrong answer
WHAT IT IS
What is the website assistant?
The website assistant is a chat window on your site that answers customers day and night from the facts you give us: your menu, your hours and your FAQ. Anything it cannot answer from those facts goes to you. It costs $130 a month, billed after you watch it answer 20 of your real questions.
It never makes up a price, an allergen answer or an opening hour. If the answer is not in your facts, it says so and passes the question on. Every conversation is logged for you to read.
WHO IT IS FOR
Who is it for?
One-person crews and small teams who cannot answer the same five questions while they are under a sink, behind an oven or on a ladder.
Restaurants, bakeries, cafés and shops whose customers ask about hours, the menu and ingredients at 11 p.m.
It works on your website. If you want your phone line answered, that is a different job, and we will tell you so.
WHAT'S INCLUDED
What's included in the $130?
Each month:
- An assistant on your website, answering from your menu, hours and FAQ.
- Handoff to you for anything outside those facts, including every allergy question it cannot answer from them.
- A full log of every conversation, open to you.
- A check of the log within 5 business days of each month end.
- Updates when you send us new prices, hours or menu items.
WHAT IT IS NOT
What it is not
The limits are the point:
- A guesser. It answers only from the facts you gave us.
- A phone answering service. It works on your website.
- A replacement for you. It hands over what it cannot answer.
- Billed before you have seen it work. You watch it answer 20 real questions first.
IN A CONVERSATION
What your customer sees, and what you see
Scroll the cards. The phone shows the assistant in each situation.
- What time do you close tonight?
- The closing time from the hours you gave us.
- Perfect, thanks.
- 01
A question it can answer
Hours, menu, prices, where to park: if it is in your facts, the customer gets the answer straight away, at any hour.
- 02
A question it should not guess
Allergies, special orders, anything not in your facts. It says so and passes the question to you with the customer's contact.
- 03
Your facts change
You send new hours or prices before they take effect, and the assistant answers from the new ones.
- 04
The log
Every conversation is kept for you to read. We check it within 5 business days of each month end.
- 05
One line to install
We add it to your site, or you paste the one line we send. Nothing else on your site changes.
COMPARE
How does it compare with a contact form or a generic chatbot?
What changes for the customer who asks at night.
| Item | Our website assistant | A contact form | A generic chatbot builder |
|---|---|---|---|
| Answers at night | Yes, straight away | No, waits for you | Yes |
| Answers only from your facts | Yes, by design | Not applicable | Depends on the setup |
| Allergy questions | Passed to you, never guessed | Waits for you | Depends on the setup |
| Log of every conversation | Yes, checked monthly | Your inbox | Varies |
| See it work before paying | 20 of your real questions | Not applicable | Varies |
HOW IT RUNS
How does it get set up, and what happens each month?
About a week from your facts to live.
- DAY 1
You send your facts
Your menu, hours and FAQ, in whatever form you have them.
- WITHIN 7 DAYS
You watch it answer 20 real questions
Questions your customers actually ask. If you do not approve, you owe nothing.
- ON APPROVAL
Live, and billing starts
We add it to your site, or you paste the one line we send.
- WHEN THINGS CHANGE
You send updates first
New prices, hours or menu items, before they take effect.
- EACH MONTH END
The log check
Within 5 business days. Any wrong answer is fixed within 1 business day.
WHAT YOU RECEIVE
What do you receive?
- An assistant on your website, answering from your own facts.
- Every conversation logged, with handoffs flagged for you.
- A monthly check of the log.
- Updates whenever your facts change.
GUARANTEES
What do you guarantee on the assistant?
Every service we sell carries the same two guarantees. Here is how they read for this one.
See it first
Watch it answer 20 of your real questions before billing starts. If you do not approve it, you owe nothing.
Your number, or you don't pay
It never makes up a price, an allergen answer or an hour, or you stop paying until it runs a clean month.
The full wording, with what each guarantee needs from you, is in our terms.
RUNNING TODAY
See one working
An assistant we built answers on a client site right now.
BAKERY · DEARBORN HEIGHTS, MICHIGANAya's Sweets
Open the site and press "Ask about the menu". It answers from her own menu, day and night. Allergy questions go to her, never to a guess.
Try it on ayassweets.com
QUESTIONS
Questions people ask before they start
What does the website assistant do?
It answers your customers on your website, day and night, from the facts you give us: your menu, hours and FAQ. Anything outside those facts goes to you, with the customer's contact. It costs $130 a month and billing starts only after you watch it answer 20 of your real questions.
What happens when it does not know the answer?
It says it does not know and passes the question to you, with a way to reach the customer. It never fills the gap with a guess. That rule matters most for allergens and prices, where a confident wrong answer costs more than a short wait for yours.
Can it give a wrong allergen answer?
It is built not to. It answers allergen questions only from facts you gave us and sends everything else to you. Every conversation is logged, and we check the log within 5 business days of each month end. If it ever gave such an answer, it is fixed within 1 business day and you stop paying until a clean month.
How is it installed on my site?
We add it to your website for you, or you paste the one line of code we send. Nothing else on your site changes. You see it answer 20 of your real questions before it goes live and before billing starts.
When does billing start?
The day you approve it, not before. Within 7 days of receiving your menu, hours and FAQ, you watch it answer 20 of your real questions. If you do not approve it, you owe nothing. After that it is $130 a month, month to month, with no setup fee.
NEXT STEP
Let your customers get answers at 11 p.m.
Send us your menu, hours and FAQ. You watch it answer 20 real questions before you pay anything.
Or email marketingz@campaigncrush.org
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